Tel: 0191 377 7345 | Email: sales@pchenderson.com

  1. Kate Donkin
    Team
    Monday 6th January saw the launch of Safety Week 2020 as all ASSA ABLOY sites across UK and Ireland came together to show their support for health and safety.The aim of Safety Week is to highlight the importance of health and safety across all areas of the business including a review of our current safety performance and achievements over the last 12 months.In support of the campaign, the P C Henderson team gathered each day this week to view a presentation hosted by Ron Gurney, Operations Director for P C Henderson - with each day covering a different element of health and safety focus.To kick start the week, employees were invited to sign the safety board in order to pledge their support and dedication towards health and safety for 2020. On day 4 of the campaign, the directors completed a safety walk of the factory to reflect on the improvements made on-site in 2019 and to identify any further safety measures to implement in 2020.The week ended with the team collectively voting on 3 safety behaviours in which the business will follow throughout 2020. The behaviours with the most votes were:Prior to Safety Week, employees were also invited to enter a safety slogan competition in which the winning slogan would be implemented across all UK and Ireland Assa Abloy sites. With over 170 slogans submitted, we were delighted to see team members Susan Fitzgerald, Leanne Hill and Carole Pearson come 2nd in the competition - with the slogan “turn your attention to accident prevention” and winning a total of £100 between them.
  2. Kate Donkin
    Team
    P C Henderson is pleased to welcome Adam Campbell into our Research and Development team.Joining the team as Design Engineer, Adam will be heavily involved in the design and development of new products – right from initial prototype stage through to implementation into the range. Adam will also be responsible for the creation of supporting materials such as CAD models, fitting instructions and drawings.Bringing with him 4 years of experience in a similar role for a manufacturing company, Adam has a wealth of technical knowledge and design skills which will make him a great addition to the team.When asked about his new role, Adam commented “The first thing that came to mind when I applied for the position at P C Henderson was its well know and reputable brand. To work for such a well-established company and be part of its future innovation strategy is something that I’m extremely enthusiastic about and I can’t wait to get started”.Adam can be reached on 0191 377 0701 or adam.campbell@pchenderson.com.Welcome to the team Adam.
  3. Kate Donkin
    Team
    What is your role at P C Henderson and how long have you worked here?My role is Planning Manager and I have worked here for over 4 years.What does your role entail?  My role is to convert commercial inputs such as sales, forecasts and marketing campaigns into an achievable production plan. To achieve this, I need to consider all constraints including labour and materials whilst also understanding the level of working capital within the business.I’m also involved in the new product development process – it’s my responsibility to liaise with suppliers to make sure only the highest quality materials are used and all materials are ready ahead of launch.How has your role evolved over the years?
  4. Kate Donkin
    Team
    Andrew Royle, Commercial Director at P C Henderson, has recently celebrated his 20th anniversary at P C Henderson. We sit down with Andrew to discuss his time at the company over the past 20 years.What are your main duties and responsibilities at P C Henderson?As Sales and Marketing Director, I am ultimately responsible for the commercial activities and overall revenue of the business. I am also the primary sales contact for customers based in the USA and Asia-Pacific regions – as well as some of our biggest UK customers.How has your role evolved throughout your time at P C Henderson?I was initially brought into the business in 1999 as International Marketing Manager for our sliding door gear department. When the garage door side of the business was sold in 2008, I was then assigned as General Marketing Manager (for UK and international markets) before being promoted to Commercial Director in 2010.What did you do before P C Henderson?
  5. Kate Donkin
    Team
    P C Henderson is pleased to welcome Adam Gippert to the team!Taking on the role of Operations Graduate, Adam will be responsible for implementing Health and Safety strategies across the business and also supporting our Planning and Operations team on the day to day delivery of our goods and services. Adam joins P C Henderson bringing with him 5 years of experience in a similar manufacturing position supervising a small team of operatives, as well as having a Post Graduate Diploma in Health, Safety and Environment.Adam commented, “P C Henderson is a hallmark company within the industry which has withstood the test of time. I am delighted to join such a successful company”.Adam can be reached on 0191 377 0701 or adam.gippert@pchenderson.comWelcome to the team Adam!
  6. Kate Donkin
    Team
    P C Henderson is delighted to welcome Amy Dunn to our Research and Development Team.Joining the team as Junior Research and Development Engineer, Amy will be responsible for supporting the day to day function of the R&D team including; market research and analysis, prototype development and product design.Bringing with her 3 years of experience working within the Engineering and Packaging department for a global manufacturer, Amy has a strong skill set which will make her a great addition to the team.Amy can be reached on 0191 377 0701 or amy.dunn@pchenderson.com.Welcome to the team Amy!
  7. Kate Donkin
    Team
    What is your role at P C Henderson?My role is IT Manager for P C Henderson but I am also an IT Support and Infrastructure Specialist for our parent company, ASSA ABLOY, in the Entrance Systems division.How did you come to work at P C Henderson and how long have you worked here?After graduating with a degree in Computer Studies from the University of Sunderland, I started working for a national retail company in IT support. After working there 8 years the company took the decision to merge with its sister company in Croydon. Being a big fan of the North East, I turned down the opportunity to relocate to London and instead started working for P C Henderson, I have now been here for just over 11 years.What does your role entail? What are your main duties and responsibilities?Working for P C Henderson my main duties involve server management, IT security, management and maintenance of all IT equipment, ERP system management and general IT support. I am the primary IT contact for 3 sites and secondary contact for 6 sites.
  8. Kate Donkin
    Team
    What is you role at P C Henderson and how long have you worked here? My role is Operations Director and I have worked here for 9 years.What does your role entail? My job includes supporting, leading and mentoring our operations team to ensure we efficiently meet our customer demands and expectations in the most cost effective way.How has your role evolved over the years?My role significantly changed when we joined forces with our parent company, Assa Abloy. Moving from an independent production unit to a global supply chain certainly increased the complexity of my role.
  9. Stephanie Lee
    Team
    Joining the team as Technical Sales Engineer, Richard Reece will be the main point of contact for customer technical queries, detailed specification quotations and overall detailed product knowledge.Bringing with him 6 years of experience working within the construction and manufacturing industry as a Quotation Coordinator, we are confident Richard will be a great addition to the team.Commenting about his new role, Richard said “P C Henderson offers one of the widest product ranges in the industry so it’s a really exciting opportunity to be part of the technical team. I’m looking forward to working on some interesting projects and being able to assist customers with even the most complex of specifications.“I’m also working on the project team for BAU 2019 – a huge trade show for architecture, materials and systems which we are exhibiting at in Munich in January. I’ll be attending the exhibition and working on our stand which is a great opportunity to get a real feel for the market and gain a solid understanding of the industry”.Richard can be reached on +44 (0) 191 377 0701 or richard.reece@pchenderson.comWelcome to the team Richard!
  10. Kate Donkin
    Team
    What is your role at P C Henderson?Production WorkerHow did you come to work at P C Henderson and how long have you worked here?I worked for the Garage Door side of the business for 6 months when I first started. The role of Production Worker came up which I successfully applied for, I’ve now been here for 9 years.What does your role entail? I specialise in the assembly, packing and shipment of our flagship product, Securefold. This involves everything from packing the components, labelling the products and ensuring the correct fitting instructions are packed - right through to inspecting the quality of the finished goods and preparing them for distribution.
  11. Kate Donkin
    Team
    P C Henderson is delighted to welcome Sam Morgan to the Export Customer Care Team.Sam joins P C Henderson bringing with her over 30 years of experience in Export Customer Care roles, most recently in the Electrical Test Equipment industry.Utilising vast experience in working with customers and distributors from all over the globe, including the Middle East, Australia, New Zealand, Europe, Africa and the USA, Sam will be a great addition to the team. Sam will spend the majority of her time providing high standards of customer care, processing orders, providing product advice and recommendations as well as working closely with couriers and forwarders to arrange the shipment of products outside of the UK.When asked about her new role, Sam commented “P C Henderson is a long established company in the North East of England with an outstanding reputation. Export and international trade accounts for a large part of their total business sales and their expansion into various international markets is certainly impressive. It’s great to be working for such a successful exporter”.P C Henderson is thrilled to have Sam as part of the team, she will be a great asset in delivering the high standards of customer service we are known for. Sam can be contacted on +44 (0) 191 377 7346 or international@pchenderson.com.
  12. Stephanie Lee
    Team
    P C Henderson is delighted to expand its marketing function by welcoming Kate Donkin to the team as Marketing Assistant.With the launch of ten new websites, the development of new product videos and a natural growth in the area of a digital marketing - Kate will be responsible in supporting our Marketing Manager, Stephanie, in the effective delivery of marketing communications across the business.Kate will be supporting with social media delivery, website maintenance, video production, email marketing - amongst a number of other marketing methods.Previous to working at P C Henderson, Kate worked for a DNA testing company as a Marketing Assistant where she built up valuable experience in the areas where she will be supporting.Kate commented “I’m delighted to be joining P C Henderson, working alongside such a passionate and driven team. To work for a company which is a global leader in its field and has such a good reputation is amazing”.Kate can be contacted at kate.donkin@pchenderson.com or 0191 377 0701.
  13. Kate Donkin
    Team
    P C Henderson is pleased to welcome Ian Sproat as Technical Development Manager to the Research and Development team. Taking on a management role within the R&D department, Ian will be responsible for streamlining the research and development function. He will also focus on new product developments and the efficient implementation of changes we make to the current range.Bringing with him a wealth of experience as a Senior Design Engineer and Project Leader in both FMCG and Automotive industries, Ian has a strong knowledge of sliding kinematic systems – we’re confident Ian is going to be a great addition to the team.Commenting about his new role, Ian said: “What really excites me about P C Henderson is the drive and passion shown from the existing team here. Working for a well-established, local company which operates on a global scale brings with it a host of exciting opportunities which I can’t wait to start work on”.Ian can be reached on +44 (0) 191 377 0701 or email ian.sproat@pchenderson.com.Welcome to the team Ian!
  14. Stephanie Lee
    Team
    P C Henderson is also pleased to welcome Wayne Johnson into the  UK Customer Care Team.Wayne joins P C Henderson bringing with him over 30 years of experience working for a global manufacturing company, 15 years of which were spent in a direct Customer Care role.Working closely with our UK customers, Wayne will spend the majority of his time providing high standard of customer care, processing orders, providing stock information, quotations, lead times as well as offering product advice and recommendations.P C Henderson is thrilled to have Wayne join the team and assist in contributing to the high standards of customer service we are known for. Wayne can be reached on +44 (0) 191 377 7345 or wayne.johnson@pchenderson.com.  
  15. Stephanie Lee
    Team
    P C Henderson is pleased to start the year by welcoming Rebecca Waters to the team, taking on the position of Head Buyer.Working in the electronics industry for the past two years as a Senior Buyer and prior to that working in the automotive sector for three years as a Project Buyer -  Rebecca has a cross sectional skill set which she is looking forward to putting into action at P C Henderson.Rebecca will take on a strategic buyer role, evaluating our purchasing function in order to develop and implement group sourcing strategies. Rebecca will also play a key role in the support and sourcing for new product developments, seamless flow projects and supplier management.P C Henderson is delighted to have Rebecca join the P C Henderson team, you can reach her on +44 (0) 191 3770701 or rebecca.waters@pchenderson.com.  
  16. Stephanie Lee
    Team
    With some recent restructuring to the P C Henderson commercial team we thought it an ideal opportunity to introduce the faces that work hard to provide high standards of customer service on a day to day basis.Our commercial team is made up of a group of passionate, knowledgeable and positive people who are serious about creating a customer service experience that surpasses expectations and makes our customers lives easier.Andrew Royle |Sales and Marketing DirectorAnke Robinson | EMEA Business Development ManagerPhilip Jones | UK Business Development Manager
  17. Stephanie Lee
    Team
    Seven P C Henderson team members took part in the extreme 12k obstacle course Total Warrior at the weekend, held at Bramham Park, Leeds.Now in its fourth consecutive year, the event consists of 30 grueling obstacles over a 12 kilometre route. The team tackled the obstacles head on including river wading, 10 tonnes of ice, climbing over giant A-frames, crawling under barbed wire, uphill cargo net climbs and a whole lot of mud before enjoying a giant 30 metre long water slide and a 15 foot air bag jump at the end.In a bid to get ‘warrior ready’ for the event the team set up a small running group with weekly training events over a 3 month period – this certainly paid off with all of the team finishing and only a few minor cuts and bruises in sight.A great day was had by all, well done to all of the team involved! 
  18. Stephanie Lee
    Team
    As part of a continued investment in business and operations, we have recently appointed Anke Robinson to the position of Business Development Manager for Europe. The new role has been created to capitalise and build on our existing presence in the region, further strengthening our reputation as a high quality components manufacturer.Anke has worked in the European market for over 10 years for the likes of Thyssenkrupp and British Steel, amassing a vast amount of experience in international sales, business growth, customer relationship building and strategy. In her new role. Anke will be responsible for fostering new and existing customer relationships, exploring new markets as well as supporting the European distribution network and helping it grow.At P C Henderson we're continually looking at ways to stay at the forefront of our industry whether this is by investing in Research & Development for product innovation or through the knowledge of our staff. We are delighted to get Anke on board in the newly created role of Business Development Manager for Europe and we believe her proven track record in market development and customer relationship building can add tremendous value to our business. Her appointment signals our intent to push forward in Europe, providing our customers with exceptional products that are supported by an excellent service.“The challenge of helping a successful business such as P C Henderson continue its growth was the main reason for taking up this exciting role. I’m positive that my experience and knowledge of the European and International markets will enable me to build new working relationships and cultivate existing ones to the benefit of customers in these regions and ultimately the P C Henderson business as a whole” commented Anke. We are delighted to have Anke on board. Get in touch direct by emailing anke.robinson@pchenderson.com or calling +44 (0) 191 377 0701.
  19. Stephanie Lee
    Team
    Fourteen P C Henderson team members took part in the Durham Big Ride event at the weekend as part of a 10 year-long company tradition.The event, which begins at County Hall in Durham, proved to be as popular as ever playing host to over 600 cyclists of all abilities. Hopes of a dry sunny September day were soon dashed as the team woke up to rain and misery but they took part with smiles on their faces and enjoyed the fun of cycling through the rain and puddles.Starting at 9.30am the event is made up of a 10 mile and 25 mile route, where cyclists can choose which option to take a little way round the course. A few brave members of our finance and export team opted for the grueling 25 mile route with the remaining team members taking part in the shorter 10 mile route.Overall a great day had by all, we look forward to taking part in next year’s event!